When saying yes hurts: Helping leaders find the courage to say no

Ever wondered what happens when you put managers in a room and make them practice saying "No" without apologising 47 times? 😅 Just finished turning workplace awkwardness into workplace awesomeness across Melbourne and Adelaide!

Highlight reel of what we conquered:

§  Transforming "Um, you're kind of late every day..." into actual performance conversations (without hiding behind Teams messages!)

§  Converting "That's not my job" into "Let's talk about your role" (minus the eye rolls)

§  Teaching managers how to discuss salary without breaking into a cold sweat or promising the company yacht

Two days of watching future leadership superstars discover their voice, embrace the uncomfortable, and realise that yes, you can give feedback without offering to buy someone a consolation coffee afterward.

No means improvement and redirections sometimes.

Massive thanks to my client for making this happen. If your workplace has more elephants in the room than a safari park, or your managers think "constructive feedback" means complimenting someone's shoes before delivering bad news - you know where to find me [Comms page on website]!

P.S. True story: Got a message from a participant who successfully handled their first difficult conversation without hiding in the bathroom first. Now THAT'S what I call ROI! 🏆

#LeadershipDevelopment #DificultConversations #EmotionalIntelligence #crispopp